Shipping policy

Last updated: [Insert Date]

Thank you for choosing GOODBYE GREASE LLC — the easiest, safest, and most efficient way to dispose of hot cooking grease.
We are proud to ship all orders from our U.S. facility using exclusively American-sourced, FDA food-contact grade materials.

🇺🇸 SHIPPING AREAS

At this time, we only ship within the United States (all 50 states).
International shipping is not yet available.

📦 ORDER PROCESSING TIME

All orders are processed within 1–3 business days after your purchase is completed.

  • Orders placed on weekends or U.S. federal holidays will begin processing on the next business day.

  • You will receive a confirmation email once your order has shipped.

🚚 SHIPPING METHODS & DELIVERY TIME

We offer standard U.S. shipping, included in the product price:

For All Orders:

  • 12-Pack (12 pouches) — Shipping included in the $14.98 price

  • 18-Pack (18 pouches) — Shipping included in the $21.98 price

Estimated delivery time:
3–7 business days depending on your location.

All orders ship from:
30 N Gould St, Ste N, Sheridan, WY 82801, USA

📬 TRACKING INFORMATION

Once your order ships, you will receive an email with a tracking number, allowing you to follow your package from our facility to your doorstep.

📦 SHIPPING DELAYS

Delivery times may be affected by:

  • Severe weather

  • Carrier delays

  • Holiday volume

  • Incorrect or incomplete addresses

GOODBYE GREASE LLC is not responsible for delays caused by carriers after the package has been handed over for shipping.

🏠 INCORRECT ADDRESS POLICY

Please double-check your shipping details before completing your purchase.

  • Orders with incorrect addresses may be delayed or returned to us.

  • If a package is returned due to an incorrect address, the customer may be responsible for reshipment costs.

📧 LOST OR DAMAGED PACKAGES

If your order is lost, damaged, or missing items, please contact us immediately at:

📩 hello@goodbyegrease.com
☎️ 307-xxx-xxxx (business line coming this week)

We will work with you and the carrier to resolve the issue as quickly as possible.

🔄 RETURNS & REFUNDS

Due to the nature of our product (biodegradable, food-contact grade, single-use), we cannot accept returns on opened packages.
Unopened packages may be eligible for a refund or replacement — please contact us for assistance.

❤️ OUR COMMITMENT

GOODBYE GREASE LLC is committed to providing an easy, safe, and eco-friendly solution to hot grease disposal.
If you ever have questions about your shipment, we’re here to help.